Returns & Exchanges Policy
At Pratap Sons, we strive to ensure you are completely satisfied with your purchase; however, if you are not content, we offer a seamless return and exchange window for our premium ethnic wear.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
Quality Inspection
Ensure the garment is unworn, unwashed, and maintains all original tags and packaging for our team to approve the return request.
Reverse Pickup
Once approved, we will schedule a complimentary reverse pickup from your registered address within 48 to 72 hours.
Refund Processing
After the item reaches our warehouse and passes the final quality check, your refund or store credit will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing