Frequently Asked Questions
Everything you need to know about shopping with Pratap Sons
What types of ethnic wear does Pratap Sons offer?
Pratap Sons specializes in premium ethnic wear including hand-embroidered sarees, designer lehengas, bridal wear, salwar suits, and a curated collection of menswear such as sherwanis and bandhgalas.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timelines vary based on the destination country and are calculated at the time of checkout.
Can I get my outfit customized or tailored?
We offer professional stitching and customization services for unstitched suits and lehengas. You can provide your measurements via our online size form or contact our style consultants for assistance.
What is your return and exchange policy?
We accept returns within 7 days of delivery for standard-sized items in their original condition. Please note that customized, stitched, or sale items are not eligible for returns or exchanges.
How do I ensure I am choosing the correct size?
Each product page features a detailed size guide. Since ethnic wear fits differently than western wear, we recommend following our 'How to Measure' instructions to find your perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. For orders within India, we also offer a Cash on Delivery (COD) option for select pin codes.